Shipping & Refund Policies

Orders can be canceled or changed within 2 hours of being placed. This timeframe applies to orders using standard shipping methods.

For international orders: Delivery may be delayed if the package is held up in customs, which is beyond our control. We regret any inconvenience caused by such delays.

For more details, please review our Shipping Information.

Refund & Replacement

• VITAWICK offers a ONE-YEAR GUARANTEE, starting from the delivery date according to tracking.
• If VITAWICK products do not meet your expectations for any reason, you are eligible for a full refund or a new replacement.
• For more specific details and steps, kindly refer to our Return & Replacement Policy.