Privacy Policy
Last Updated: August 5, 2026
This Privacy Policy describes how DONARAYS INC, doing business as VITAWICK (“VITAWICK,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects your personal information when you visit or make a purchase from vitawick.com (the “Site”), contact us, or otherwise use our services.
HONG KONG XINSEN TECHNOLOGY CO., LIMITED may provide advertising, marketing, administrative, customer-service support, and other operational services to VITAWICK as an authorized service provider. It is not identified in this Privacy Policy as the seller or website operator unless otherwise expressly stated.
1. COMPANY INFORMATION
Legal Seller and Website Operator
DONARAYS INC
Doing business as: VITAWICK
310 N Indian Hill Blvd, #77
Claremont, CA 91711
United States
Email: support@vitawick.com
The address above is our U.S. business correspondence address. It is not a retail location or customer walk-in service center.
U.S. Fulfillment Location
11688 Clark St
Arcadia, CA 91006
United States
This location is used to prepare and ship certain orders. It is not a customer walk-in location. Do not send returns to this address unless our customer support team has issued return authorization and specifically instructed you to use this address.
Authorized Hong Kong Service Provider
HONG KONG XINSEN TECHNOLOGY CO., LIMITED
Unit 602, 6/F, Kai Yau Commercial Building
2C Argyle Street
Mongkok, Kowloon, Hong Kong
The Hong Kong company may provide advertising, marketing, administrative, and operational support services. Customer purchases made through the Site are handled by the legal seller identified above, unless otherwise expressly stated at checkout.
2. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with the Site, we may collect the following categories of personal information:
Information You Provide
When you place an order, create an account, contact us, request customer support, subscribe to marketing communications, or submit information through the Site, we may collect:
Your name;
Billing and shipping address;
Email address;
Telephone number;
Order and transaction information;
Account login information;
Customer support communications;
Product reviews, survey responses, or other content you voluntarily submit; and
Any other information you choose to provide.
Certain information is required to process your order, arrange delivery, provide customer service, or comply with legal obligations. If you do not provide required information, we may be unable to complete your transaction or provide the requested service.
Information Collected Automatically
When you browse the Site, we and our service providers may automatically collect information such as:
Internet Protocol address;
Browser type and operating system;
Device type and device identifiers;
Pages viewed and links clicked;
Referring website;
Date, time, and duration of visits;
Shopping-cart and checkout activity; and
Cookie, pixel, and similar technology data.
Payment Information
Payments are processed through Shopify and the payment providers available at checkout. We generally do not directly receive or store your complete payment-card number or security code. Payment providers process payment information according to their own privacy policies and security requirements.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
Process and fulfill orders;
Verify payments and prevent fraudulent transactions;
Arrange shipping and delivery;
Provide order confirmations, delivery notices, and account alerts;
Respond to questions, complaints, returns, replacements, and support requests;
Maintain and improve the Site, products, and customer experience;
Analyze Site traffic and customer interactions;
Personalize content and product recommendations;
Send marketing emails or text messages where you have provided consent or where otherwise permitted by law;
Measure the effectiveness of advertising and marketing campaigns;
Protect the security and integrity of the Site;
Enforce our Terms of Service and other policies;
Comply with tax, accounting, regulatory, and legal obligations; and
Establish, exercise, or defend legal claims.
We will not use personal information for a new purpose that is materially inconsistent with the purpose for which it was collected without providing appropriate notice or obtaining consent where required.
4. CONSENT AND MARKETING COMMUNICATIONS
When you provide personal information to complete an order, arrange delivery, request support, or process a return, we use that information for the relevant transaction or service.
Where required, we will obtain your consent before sending promotional emails or SMS messages or before using non-essential cookies and similar technologies.
You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us at support@vitawick.com.
You may opt out of marketing text messages by replying STOP to a message. After opting out, you may receive a one-time confirmation message. Message and data rates may apply.
Withdrawing consent does not affect processing that was completed lawfully before the withdrawal and does not prevent us from sending non-promotional messages relating to an existing order, account, delivery, or customer-support request.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers and other parties that assist us in operating the Site and providing our services, including:
Shopify and its affiliated services;
Payment processors and financial institutions;
Shipping carriers, fulfillment facilities, and logistics providers;
Customer-support and communication providers;
Website hosting, information-technology, and security providers;
Email and SMS service providers;
Analytics, advertising, and marketing providers;
Professional advisers, such as accountants, auditors, insurers, and legal advisers;
Government authorities, regulators, courts, or law-enforcement agencies where required by law; and
A buyer, successor, or other relevant party in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business.
These parties may only use personal information for the services they provide to us, subject to their contractual duties and applicable law.
We may also disclose personal information to HONG KONG XINSEN TECHNOLOGY CO., LIMITED when reasonably necessary for it to provide authorized advertising, marketing, administrative, customer-service support, or related operational services to VITAWICK. It may process personal information only for the services it provides to us, subject to applicable contractual duties and law.
We may also disclose information where reasonably necessary to prevent fraud, protect our rights or the rights of others, investigate suspected misconduct, enforce our policies, or comply with a lawful request.
6. SHOPIFY
Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to operate the Site and sell products to you.
Shopify may process information about your device, browsing activity, account, transactions, and interactions with the Site in order to provide its platform, security, analytics, fraud-prevention, personalization, and other services.
Shopify’s processing of personal information is governed by its own privacy notices and applicable contractual terms.
Depending on our Shopify settings and the features enabled on the Site, Shopify may process information across participating merchants to provide enhanced services, analytics, fraud prevention, personalization, or advertising-related features.
Where required by applicable law, you may manage cookie preferences or opt out of certain data sharing or targeted advertising through the privacy controls made available on the Site.
7. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers use cookies, pixels, tags, local storage, and similar technologies to:
Operate the Site and shopping cart;
Remember your preferences;
Keep accounts and checkout sessions secure;
Understand how visitors use the Site;
Measure Site performance;
Prevent fraud;
Provide customer support;
Personalize content; and
Measure or deliver advertising where permitted.
Some technologies are necessary for the Site to function. Others, including analytics and advertising technologies, may be optional depending on your location.
Where required, we provide a cookie banner or privacy-preference tool that allows you to accept, reject, or manage non-essential technologies.
You may also control cookies through your browser settings. Blocking some cookies may prevent certain Site features from functioning correctly.
8. DATA SHARING AND TARGETED ADVERTISING
We do not sell personal information in exchange for money.
However, our use of analytics, advertising, or Shopify services may be considered “sharing,” “targeted advertising,” or a similar activity under certain United States state privacy laws.
Where applicable, you may opt out using the Your Privacy Choices, Do Not Sell or Share My Personal Information, or similar privacy link available on the Site.
We will also process recognized browser-based opt-out preference signals where required by applicable law and supported by our Site configuration.
9. INTERNATIONAL DATA TRANSFERS
We operate the Site through our United States business and use service providers that may be located in the United States, Canada, Hong Kong, and other countries.
As a result, personal information may be stored, accessed, or processed outside the state, country, or region where you live. The privacy and data-protection laws of those locations may differ from the laws in your jurisdiction.
Where required, we use appropriate contractual, technical, and organizational safeguards in connection with international transfers of personal information.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Complete and document transactions;
Provide customer support;
Maintain business and accounting records;
Meet tax, regulatory, and legal obligations;
Prevent fraud and misuse;
Resolve disputes; and
Enforce our agreements.
Retention periods may vary according to the type of information, the reason it was collected, and applicable legal requirements.
When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to any legal or operational retention requirements.
11. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Transactions are transmitted using encrypted connections where supported. Payment providers are responsible for protecting payment-card data processed through their systems.
No method of Internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.
12. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of certain information;
Request a copy of certain information;
Withdraw consent;
Object to or restrict certain processing;
Opt out of marketing communications;
Opt out of certain data sharing or targeted advertising; and
Appeal a decision relating to a privacy request, where applicable.
To submit a request, contact support@vitawick.com.
We may need to verify your identity before completing a request. We may also retain information where permitted or required by law, including transaction, fraud-prevention, accounting, tax, and legal records.
Authorized agents may submit requests where permitted by applicable law, but we may require proof of authorization and identity verification.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
13. CALIFORNIA AND OTHER UNITED STATES PRIVACY RIGHTS
If an applicable United States state privacy law applies to our business and to your personal information, residents of that state may have additional rights, including rights to know, access, correct, delete, or obtain a copy of personal information, and to opt out of certain sales, sharing, profiling, or targeted advertising.
We do not knowingly sell personal information for monetary consideration.
Where required, eligible consumers may exercise applicable opt-out rights through the privacy-preference link on the Site or by contacting support@vitawick.com.
14. CHILDREN’S PRIVACY
The Site is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
By using the Site, you represent that you are at least the age of majority in your jurisdiction or that you are using the Site with the involvement and permission of a parent or legal guardian.
If you believe a child has provided personal information to us without appropriate authorization, please contact support@vitawick.com.
15. THIRD-PARTY WEBSITES
The Site may contain links to websites, services, or applications operated by third parties.
We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal obligations, or data practices.
The revised policy will be posted on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice of material changes.
If our business is acquired, merged, reorganized, or sold, personal information may be transferred as part of that transaction, subject to applicable law.
17. SMS/TEXT MESSAGE PRIVACY
If you provide your mobile number and opt in to receive SMS messages from VITAWICK, we may send service-related or promotional text messages as described at the time of enrollment.
Consent to receive promotional text messages is not a condition of purchase.
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe and HELP for help, where supported.
We do not disclose your mobile number to third parties for their independent marketing purposes without your consent. We may disclose it to service providers that help us operate the SMS program.
18. CONTACT US
To request access to, correction of, or deletion of your personal information, withdraw consent, opt out of marketing, submit a privacy complaint, or ask a question about this Privacy Policy, contact:
Privacy Compliance Officer
DONARAYS INC
Doing business as: VITAWICK
310 N Indian Hill Blvd, #77
Claremont, CA 91711
United States
Email: support@vitawick.com
For order questions, shipping assistance, after-sales support, or return authorization, contact support@vitawick.com before sending any product to either address listed in this Privacy Policy.